Shipping & Returns
Any unaltered purchase made from current stock may be returned within fifteen (15) days of purchase for a full refund or merchandise credit. Altered stock, special orders or custom made orders are not refundable or returnable for merchandise credit. Gift recipients are entitled to a nonrefundable merchandise credit with fifteen (15) days of original purchase. All returned merchandise must be in complete original condition, same condition as sold.
We ship all orders via United States Postal Service. Orders placed before 12:00 p.m. (Eastern Standard Time), Monday through Friday, will be shipped the same business day. After 12:00 p.m. (Eastern Standard Time) orders are subject to be shipped the following business day.
Arthur Groom & Co. offers FREE US Postal Service First Class mail. All orders are shipped insured at no additional cost to you. Should you need expedited shipping, please call us at (201) 670-0300. Please note that orders received after 2:00 p.m. (Eastern Standard Time) will be shipped the following business day.
Currently our shipping area includes the Continental US, Alaska, and Hawaii. We do/do not ship international orders.
To insure your complete satisfaction with Arthur Groom & Co. we will exchange or return any item purchased on our website. The unused item must be returned within 15 days of purchase date (shown on sales receipt). For full returns, a credit will be made minus shipping and insurance (where free shipping was given $5.00 will be deducted for the return).
For returns please follow these 3 simple steps:
2. Include the RA# with your return, and be sure to write it on the outside of the package.
RA# MUST BE VISIBLE ON THE OUTSIDE OF THE PACKAGE OR IT WILL BE REFUSED.
3. For your protection, be sure to return the item insured and registered to guarantee its arrival.
Please send all returns to:
There is no restocking fee for returned items.
Billing information must match the information your credit card company has on file.
New Jersey residents will be charged 7% sales tax.
USA. All rights reserved.
Arthur Groom gives you permission to use, copy and distribute documents and related graphics available from this World Wide Web server (“Server”), so long as: the above copyright notice appears in all copies and that both the copyright notice and this permission notice appear, and you do not modify or change, in any way, any of the documents or related graphics available from this Server, and you do not use, copy or distribute, separately from its accompanying text, any graphics available from this Server.
Arthur Groom & Co. retains all rights not expressly granted.
All product and company names mentioned herein are the trademarks or registered trademarks of their respective owners.
ARTHUR GROOM & CO. MAKES NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS SERVER FOR ANY PURPOSE. ALL SUCH DOCUMENTS AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.
ARTHUR GROOM & CO. HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN NO EVENT SHALL ARTHUR GROOM & CO. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION IN CONTRACT, NEGLIGENCE OR OTHER TORTUOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF INFORMATION, DOCUMENTS OR GRAPHICS AVAILABLE FROM THIS SERVER.
THE INFORMATION, DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS SERVER COULD INCLUDE ERRORS OR TECHNICAL INACCURACIES.
ARTHUR GROOM & CO. PERIODICALLY CHANGES OR ADDS TO THE INFORMATION, AND ARTHUR GROOM & CO. MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE PROGRAM(S) DESCRIBED HEREIN AT ANY TIME.